We're delighted to announce that Whisk Hampers has been awarded the Feefo Gold Trusted Merchant Award for 2016.
To gain the Feefo Gold Trusted Merchant Award, a business must achieve an average annual service rating of between 95% and 100% and we're proud to have been award Gold status every year since we began using Feefo to gather independent feedback from our customers.
Of course, nobody gets it right every time and where we do receive a negative review the first thing we do is try to resolve the issue to our customer's satisfaction. We also use it as an opportunity to review a product or an aspect of our service to see where improvements can be made in the future.
The Feefo award recognises our commitment to providing outstanding service and we'd like to say a huge thank-you to all of our customers for taking the time to review our products and service; we appreciate and act on your feedback.
Here are just a few of our favourite reviews from Feefo:
"The ordering & delivery were excellent, wish every company were so efficient."
"Brilliant service, extremely speedy delivery and I've been assured it's an amazing present!"
"Very pleased with my purchase they were packaged very well and will make really nice gift."
"Absolutely brilliant service and product. The hamper was beautiful, delivered exceptionally quickly (with a handwritten card no less!) and received very gratefully. Thank you!"
We hope to be of service to you again soon!